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English for Business

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About Course

In this course, you will learn about a variety of work functions, from HR and customer service to IT and marketing. The course also covers introductions, meetings, negotiations, leadership and entrepreneurial skills, email correspondence and more.

Communicate effectively in common workplace situations.
Understand a wide variety of workplace correspondence and materials.
Discuss issues that arise in business meetings and everyday workplace situations.
Apply best practices in diverse workplace situations.

This course contains 380 lessons
Subscription is valid for 12 months

What Will You Learn?

  • Communicate effectively in common workplace situations.
  • Understand a wide variety of workplace correspondence and materials.
  • Discuss issues that arise in business meetings and everyday workplace situations.
  • Apply best practices in diverse workplace situations."Learn about a variety of work functions, from HR and customer service to IT and marketing.
  • The course also covers introductions, meetings, negotiations, leadership and entrepreneurial skills, email correspondence and more.

Course Content

Meetings & Web Conferencing
Learn how manage a meeting from start to finish, including creating an agenda, and giving updates to team members. In addition, learn how to troubleshoot technical difficulties on telephone and video conferences, and take meeting notes on a variety of topics.

Presentations
Learn tips on how to best prepare for presentations, and how to begin and end your presentations effectively. Furthermore, learn how to understand complex lectures in English on various business-related topics.

Telephone Communication
Would you like to improve your telephone skills? Complete this unit to learn how to manage and participate in work-related telephone calls, leave and understand detailed voicemails, and interact with a variety of service providers related to business via phone.

Emails
Successfully communicate over email by learning tips on how to write effective emails. In addition, learn how to understand announcements made over email, and how to write letters and emails on a variety of business topics.

Resumes & Cover Letters
Strengthen job-searching skills by learning tips on how to write effective resumes and cover letters. Furthermore, understand tips on how to conduct a successful job search

Interviews
Master the art of interviews by learning how to discuss job history and work-related achievements. Learn tips on how to respond to common job interview questions and how to lead an interview effectively.

Negotiations
Improve negotiation skills by learning how to state interests and objectives, present proposals and counter proposals, and express opinions and solutions.

Networking
Develop networking skills by learning how to introduce yourself at networking events, describe professional background and experience, and engage in small-talk with co-workers and new acquaintances.

Around the Office
Successfully navigate your way around the office by learning how to understand company-wide emails and engage in conversations with co-workers on a variety of topics. Furthermore, learn how to give and follow detailed directions on topics related to everyday business.

Human Resource
Describe employee benefits, and company policies and procedures. Learn the basics of recruiting by learning how to write official offer and rejection letters, and by understanding employee onboarding.

Information Technology
Be the resident IT expert by learning how to troubleshoot technical problems and explain them to co-workers. In addition, learn how to understand simple and complex technical instructions, and how to give advice for resolving a problem with a product or piece of equipment.

Finance
Develop financial skills by learning how to explain balance sheets, income statements, and cash flow statements. Furthermore, understand various financial positions and responsibilities, including accountants and investment fund managers.

Marketing
Master marketing by studying content and digital marketing. Learn how to give company updates on marketing-related matters and how to develop marketing strategies based on real case studies.

Product Development/Technology
Develop product development skills through reading about the agile product development process and listening to status updates on engineering-related products. In addition, learn how to explain the value of User Experience.

Customer Service
Develop customer service skills by learning about the value of the Customer Service Departments, reading and listening to real complaints from customers, and writing feedback surveys for customers and employees.

Project Management
Explore the different aspects of project managements and some common challenges project managers face. Learn about what happens when projects are managed properly and how to avoid running into these issues.

Leadership
Become a better leader by learning tips on how to effectively manage a team. In addition, learn about different management styles, how to motivate employees, and become familiar with workplace trends.

Entrepreneurship
There are many challenges and rewards of becoming an entrepreneur. Read tips for entrepreneurs, learn ways to promote and grow your business, and prepare for the challenges of starting a new business.

Review
Reinforce your business knowledge and skills by reviewing material related to meetings, communication in the workplace, presentations, and much more

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